शिपिंग नीति


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Order Processing

We print and ship our wall art from multiple locations around the world, including the US, EU, UK and Australia. Our globes are made in collaboration with Columbus Globes, and shipped directly from their workshop in Germany.

Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam folder or contact us for confirmation.

If you need any assistance with your order, please contact us immediately at hello@grasshoppergeography.com. We will not be able to make changes to your order after it has shipped.

We always keep a few globes in stock and ready to be shipped, but in periods of high demand we might need to manufacture a new one for you. As these are premium quality, handmade items, this process generally takes around 2-4 days. In rare cases of extreme demand, production may take 2-4 weeks, and this will be transparently communicated on the product pages.

Wall art production times:

Fine art print

1-3 business days

Fine art print with hanger

1-3 business days

Photo art print

3 business days

Rolled canvas

3 business days

Hahnemühle photo rag

3 business days

Stretched canvas

2-5 business days

Framed canvas

3-5 business days

Framed print

3 business days

Notebook

3 business days

Greeting card

1 business day

 

Packaging

All prints are robustly packaged. Our unframed fine art prints are hand rolled in protective tissue paper and then shipped in extra thick cardboard tubes unless they are A4 or smaller and being delivered in the UK or mainland Europe (in which case they are shipped in thick cardboard envelopes).

Photographic prints are flat-packed in individual, white-label packets.

All framed and canvas prints are wrapped in a protective sleeve with individual plastic or cardboard guards added to each corner. Additional cardboard is secured over the print surface to minimise the risk of breakages or transit damage. Each print is then shipped in a heavy duty cardboard box.

All globes are carefully placed in strong cardboard boxes, with two additional layers of protection between the box and the globe.

The packaging standards have been refined many times, over many years and it is now extremely rare for breakages or damage to occur. On those rare occasions when incidents do happen we strive to ensure that your replacement is shipped back out on a priority service without any fuss.

Shipping

We ship globally. (No pun intended.)

Shipping rates for all wall art are automatically calculated at checkout, based on real-time information from couriers. You pay exactly as much as it costs us to ship your order, not a penny more.

Additional items for rolled prints (fine art print, photo art print, Hahnemühle photo rag print, rolled canvas) almost always ship at no extra charge to you, so your shipping cost will be the same for 10 items as it is for one.

Shipping prices for globes are divided into 8 zones, which are the following:

Zone 1: all EU countries and Monaco: Free Shipping
Zone 2: United Kingdom (excluding Channel Islands) and Switzerland: $20
Zone 3: Rest of Europe (not included in zone 1, 2 and 4): $25
Zone 4: Russia: $30
Zone 5: North, South and Central America (Including Greenland): $45
Zone 6: North Africa, Middle East: $40
Zone 7: Asia, Africa (without North Africa, Middle East): $65
Zone 8: Australia & Oceania: $90

If you order different products or sizes, you might receive them in separate packages and with different tracking info.

Delivery standards for wall art are 2-10 business days for Standard shipping and 1-7 business days for Express shipping, but delays can occur. Budget shipping has slower delivery times and is typically sent using an untracked service (although all US orders are tracked).

All globes are sent with tracked shipping.

Wall art delivery standards*:

Destination Standard Express
United States 2-4 business days 2 business days
Canada 7-10 business days 1-3 business days
European Union 7-10 business days 1-4 business days
United Kingdom 2-3 business days 1-2 business days
Australia 2-4 business days 1-2 business days
New Zealand 3-5 business days 2-4 business days
Other 3-10 business days 1-7 business days

*Does not include processing times. Orders are generally shipped within 1-3 business days after they have been placed.

Globe delivery standards**:

Destination Standard
United States 5-8 business days
Canada 5-8 business days
European Union 2-7 business days
United Kingdom 3-4 business days
Australia 8-14 business days
New Zealand 10-16 business days
Other 1-30 business days

**Does not include processing times. Orders are generally shipped within 1-3 business days after they have been placed.